golden7's Privacy Policy
This policy clearly explains how your personal data is collected, stored, protected and handled.
6 Ways We Protect You
Data Encryption
Players' personal and financial information is protected with SSL encryption.
No Third-Party Sharing
Your personal data is never sold or shared with third parties, except where required by law.
Transparency
We clearly explain what data is collected and why, so players are always informed.
Right to Correction
Players have the right to request corrections to their personal data.
Right to Deletion
You can request deletion of your personal data once financial obligations have been fulfilled.
24/7 Support
Any questions about personal data can be answered at any time via 24-hour Live Chat.
This Privacy Policy explains how golden7 handles the personal data of players using the golden7 platform (golden7.mom). By accessing and using the platform, you are considered to have accepted the terms of this policy.
1 Types of Data Collected
golden7 collects personal data from players in the following categories —
1.1 Data provided directly by the player
- Name, phone number and contact details provided at registration
- Digital payment information provided during login and deposit / withdrawal
- A copy of your National Registration Card or identity document submitted for KYC verification
- Message or email content sent during support communications
1.2 Data collected automatically through platform use
- Player's device type, operating system (OS) version and browser type
- IP address and approximate location data
- Game History — games viewed, time spent playing, and amounts wagered
- Session logs and cookie data
1.3 Information Received from Third-Party Services
Financial transaction confirmation data may be received from payment services such as KBZPay, Wave Money, and AYA Pay. This data is understood to originate from those services' own privacy policies.
2 Purpose of Use of Information
Personal information collected is used only for the following purposes—
- To manage account creation and login
- To process deposits, withdrawals, and payment transactions
- To recommend suitable games, promotions, and services to individual players
- To carry out financial compliance requirements (AML / KYC)
- To protect player security and prevent fraud
- To analyse platform usage and improve our service
- To send communications to players (service notifications, payment confirmations)
- To uphold responsible gaming policies and maintain records
3 Sharing and Disclosure of Personal Information
golden7 does not sell players' personal information to third parties. However, it may be shared on a limited basis in the following circumstances—
3.1 Payment Services
Services that process deposit/withdrawal transactions, such as KBZPay, Wave Money, and AYA Pay, and banks handling bank transfers, receive only the limited data necessary for those transactions.
3.2 Technology Services
Server and technology companies providing platform support, data storage, and software services have access only to limited data protected by service agreements.
3.3 Legal Requirements
Personal information will be disclosed when required by law enforcement authorities or pursuant to a court order, and only to the extent required for legal compliance.
4 Cookies and Tracking Technologies
The platform uses cookies and similar tracking technologies to improve the playing experience for players and to analyse platform performance. These include—
- Session cookie — to maintain login sessions (expires when the browser is closed)
- Analytics cookie — to understand how the platform is used (no personal information included)
- Security cookie — to prevent fraud and unauthorised access
Players may block cookies through their browser settings, but please note that doing so may cause some platform features to stop working properly.
5 Data Storage and Security
golden7 puts in place appropriate technical and organisational security measures to protect players' personal information—
- SSL (Secure Sockets Layer) encryption to protect data during transfer and storage
- Restricted access to personal information — accessible only by authorised staff
- Financial records retained for legally required periods
- Staff are strictly prohibited from removing or taking away any player's personal data
- Players are notified immediately in the event of a data security breach
While every effort is made to maintain digital security measures, we are honest in stating that no data transfer over the internet can be guaranteed 100% secure. Players are therefore encouraged to choose a strong password and not share it with any third party to protect their account.
6 Players' Personal Rights
Players using this platform have the following rights regarding their personal information—
6.1 Right of Access
You may request to view any personal information held about you at golden7.
6.2 Right of Rectification
You may request that inaccurate or incomplete personal information be corrected. Contact: [email protected]
6.3 Right to Erasure
You may request deletion of personal data that is no longer needed after financial and legal obligations have been fulfilled.
6.4 Right to Restriction
In certain circumstances, you may request that we limit how we process your personal data.
6.5 Right to Object
You have the right to object to the processing of your personal data for promotional purposes. Contact: [email protected]
7 Identity Verification (KYC)
To prevent financial fraud and protect player safety, golden7 carries out KYC (Know Your Customer) verification. This process includes —
- Verifying your name and date of birth using a national identity card or passport
- Confirming that you are the owner of the payment method used
- Submitting proof of address if required
Please note that large withdrawals will not be processed without completed KYC verification. All verification documents submitted will be handled securely in accordance with this policy.
8 Child Protection
The golden7 platform is intended for players aged 21+ only. If we discover that personal data of a person under 21 has been collected without their knowledge or consent, we commit to deleting that data immediately. Please contact [email protected] to report such cases.
9 External Website Links
The platform does not include links to external websites. We strongly recommend that players read the privacy policies of any third-party services they use, such as payment services like KBZPay, Wave Money, and AYA Pay.
10 Policy Changes
golden7 reviews this privacy policy regularly and updates it when necessary. Any significant changes will be announced to players on the platform, and the revised policy will be published on this page. Continued use of the platform after changes have been made will be taken as acceptance of the updated policy.
11 Contact Us
If you have any questions, rights requests, or complaints regarding this privacy policy —
- Email: [email protected]
- Live Chat: 24-hour Myanmar-language support (via the Live Chat button on the platform)
We commit to responding to privacy-related requests within a reasonable timeframe.